Privacy Policy

 

Effective Date: 1st Jan 2025

 

International Schools of Egypt (ISE) (“we,” “our,” or “us”) operates the ISE LMS mobile application and website (https://lms.ise.edu.eg/) (collectively referred to as the “Services”). This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our Services. You agree to the practices described in this Privacy Policy when accessing or using the Services.

  1. Information We Collect

We may collect and process the following types of information:

  1. Account Information
  • Username, unique user ID, and password.
  • Contact details, including email address and phone number.
  1. Personal Information
  • Basic details such as name and country of residence.
  • Information provided for educational purposes, such as homework submissions, attendance records, grades, and feedback.
  1. Interaction Data
  • Data from user interactions such as comments, messages, and other shared content within the Services.
  1. Usage Data
  • Device information includes device type, operating system, and unique identifiers.
  • Log data such as IP address, access times, and pages viewed.
  1. Cookies and Tracking Technologies
  • Cookies and similar technologies are used to enhance user experience and monitor the performance of the services.
  • For more information, refer to our Cookie Policy.
  1. How We Use Your Information

We use the collected information for purposes including:

  • Service Delivery: To provide access to and functionality within the ISE LMS app and website.
  • User Management: To manage user accounts, facilitate secure logins, and update personal information.
  • Educational Support: Store and share educational content, such as assignments and grades.
  • Interaction Management: To enable user communication and interaction within the platform.
  • Performance Monitoring: To analyze app and website usage for improvements.
  • Compliance: To meet legal obligations and ensure a secure environment.

 

  1. Sharing Your Information

We do not sell your information to third parties. However, we may share your information under these circumstances:

  • With Educational Institutions: Information may be shared with authorized staff, students, and parents to facilitate educational processes.
  • With Service Providers: We work with third-party service providers to perform functions such as analytics and push notifications.
  • Legal Obligations: Information may be disclosed if required by law or to protect our legal rights.

 

  1. User Rights and Choices

You have the following rights concerning your personal information:

  1. Access and Update

You may view and update your personal information directly within the app or by contacting us.

  1. Account Deletion

To delete your account or personal data, please submit a deletion request to [Insert Contact Email].

  1. Withdraw Consent

Where applicable, you may withdraw your consent to data processing by contacting us.

 

  1. Children’s Privacy

ISE LMS is intended for educational use, including by children under 13. Parents or guardians must authorize access. We do not knowingly collect data from children without parental Consent.

 

  1. Data Security

We take appropriate measures to secure your information. However, no electronic storage method is completely secure. We recommend safeguarding your login credentials.

 

  1. Third-Party Services

The Services may use third-party tools like Google Analytics to improve functionality. These tools may anonymize user data. For more details, refer to their privacy policies.

 

  1. Cookies

We use cookies to enhance functionality and monitor usage. You can manage cookie preferences in your browser settings. Refer to our Cookie Policy for details.

 

  1. Push Notifications

We send push notifications through third-party providers. You can manage these settings in your device preferences.

 

  1. Updates to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be reflected in the modification date below. Continued use of the Services indicates acceptance of the revised terms.

Last Updated: 1st Jan 2025

 

  1. Contact Us

If you have questions or concerns about this Privacy Policy, please get in touch with us:

 

International Schools of Egypt (ISE)

Website: https://lms.ise.edu.eg/

Email: it@ise.edu.eg
Phone: +203 50444 98